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If you cannot play a video that is saved on LaCie Fuel while wirelessly connected to your playback device, review the following troubleshooting advice:
File formats and Containers
For the Lacie Media App to play media the format of the file, as well as the container, need to be supported on your mobile device. Typically .MP4 for video and the .MP3 for audio are compatible with most mobile devices.
iOS
The following chart shows what files will play on an iOS device.
Media Type (Format) | File Extension (Container) | Limits |
H.264 Video | M4V, MP4, MOV | Video: Up to 720P, 30 frames per second Audio: AAC-LC up to 160Kbps, 48kHz stereo |
MPEG 4 | M4V, MP4, MOV | Video: Up to 640 x 480 pixels, 30 frames per second Audio: AAC-LC up to 160Kbs, 58kHz stereo |
Motion JPEG | AVI | 1280 by 720 pixels, 30 frames per second |
Audio | AAC, MP3, MP3 VBR, Apple Lossless, AIFF, WAV, Audible (formats 2,3,4) | 16-320Kbps |
More technical information about what is supported on iOS can be found on the developer's library here.
Android
The following chart shows what files will play on most Android devices. Different hardware manufactures sometimes customize the software that comes with an Android device so your specific device might support a slightly different list of files than the ones below.
Media Type (Format) | Details | File Extension (Container) |
H.263 | • 3GPP (.3gp) • MPEG-4 (.mp4) | |
H.264 AVC | Baseline Profile (BP) | • 3GPP (.3gp) • MPEG-4 (.mp4) • MPEG-TS (.ts, AAC audio only, not seekable, Android 3.0+) |
MPEG-4 SP | 3GPP (.3gp) | |
VP8 | Streamable only in Android 4.0 and above | • WebM (.webm) • Matroska (.mkv, Android 4.0+) |
Media Type (Format) | Details | File Extension (Container) |
H.264 AVC | The processor can decode up to 720/60 or 1080/30 | • 3GPP (.3gp) • MPEG-4 (.mp4) |
VP8 | • WebM (.webm) | |
Audio | • HE-ACC • ACC LC • MP3 • Vorbis • WAV |
More technical information about what is supported on Android can be found on the developer's library here.